Acknowledgement of Receipt or Commercial Acknowledgement INBOX Costa Rica

Modified on Tue, 3 Mar at 2:28 PM

All commercial acknowledgments of received documents must be managed exclusively from Inbox.

Quick Guide to the Process

1. Log in to the platform and navigate to the Received Documents (Documentos Recibidos) module within Inbox.

2. Select the documents you wish to take action on.

3. Open the Options (Opciones) menu and locate the Commercial Acknowledgment (Acuse Comercial) option.

4. Check the Receiver Message (Mensaje Receptor) box and fill in the required information.

5. Click Send (Enviar) to confirm the action.

6. Once automation is applied, the status of the documents will update automatically as needed.

You can find the detailed instructions for this process here: Document Receipt Guide