DIAN Rejection Code CAE02

Modified on Sat, 31 Jan at 12:50 PM

The CAE02 rejection is generated for Credit Note documents (code 91). It occurs when the credit note does not reference an invoice, and the start period is either not provided or exceeds 30 days.

Inbox Portal:

The document in error is shown in the Inbox portal.

Inbox Notes:

CAE02: The start date of the billing period modified by this credit note was not provided and/or the reported period corresponds to a different month, exceeding the 30‑calendar‑day limit.

We identified the DIAN rejection, which references the XPath :StartDate.

Method to Validate the Error:

1. Validate the XML file

The XML file is validated to ensure that it corresponds to a Credit Note without a reference invoice, and it is verified that the service type is 22 (CustomizationID).

This is validated according to DIAN Table 13.1.5.2.

2. Review the period reported in the XML

Upon reviewing the XML file, it is observed an inconsistency in the reported period: the start date (2025-01-01) is later than the end date (2024-09-26), which causes the rejection.