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DIAN Rejection Code FAU14

Modified on Sat, 31 Jan at 1:40 PM


In the rejection FAU14, an invoice with a value of zero (Colombian pesos) is identified in the Inbox portal, which may correspond to gifts or commercial samples.




The rejection is generated when there is an inconsistency in the calculation of the invoice’s total amount payable. According to the validations established in DIAN’s Technical Annex, the total amount must be calculated considering the following elements:

  • Total value of items: Includes the prices of the products or services, taking into account any additional charges and discounts applied at the item level.
  • Tax value: The total amount of applicable taxes.
  • Charges: Includes any additional charges (for example, shipping or handling costs).
  • Discounts: The total amount of discounts applied, which must be subtracted from the sum.


The final amount must be consistent with the invoice’s total value. Any discrepancy will trigger the rejection of the document.


1. Validation according to DIAN’s Technical Annex



2. XML Validation


Upon reviewing the XML file, the following is observed:

  • LineExtensionAmount: Total gross amount before taxes reported as 0.00.
  • TaxExclusiveAmount: Taxable base reported with a value of 3,951,386.56.
  • TaxInclusiveAmount: Total gross amount plus taxes reported with a value of 380,991.16. This is where the inconsistency occurs, as if the total invoice amount is 0.00, this field must also be declared as zero.
  • PayableAmount: Total amount payable reported as 0.00.



Solution Example :


The TaxInclusiveAmount field (Total gross amount plus taxes) is adjusted to 0.00, ensuring consistency with the total value of the invoice. With this adjustment, the document complies with the validations required by the Tax Authority.

  • LineExtensionAmount: Total gross value before taxes, set to zero (0.00).
  • TaxExclusiveAmount: Taxable base, reported with a value of 3,951,386.56.
  • TaxInclusiveAmount: Total gross value plus taxes, set to zero (0.00).
  • PayableAmount: Total invoice amount payable, reported as zero (0.00).



Document validated:


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